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Is video interviewing an effective screening tool for recruiters?

In the war for talent, accurate assessments of candidates and positive evaluations of interviewers are essential. Candidates who evaluate their interviewers more positively are more likely to accept a job offer. While modern technology has provided organizations with a slew of communication tools such as Skype, FaceTime and Google Hangouts that are used to recruit talent, nothing beats an in-person interaction, especially for the middle- and top-level jobs.

According to a study by Degroote School of Business at McMaster University in Ontario, applicants who were interviewed using video conferencing were less likely to get the job compared to the ones who underwent in-person interviews. Often, the resumes and the cover letters are written in a very formal manner, not providing much insight into the candidate’s personality. A personal Face-to-Face (F2F) interview is essential for gaining a good understanding of a candidate’s personality and motivation, which are key factors in predicting his or her success potential.

 

Video interviews are, of course, helpful when it comes to mass screening. They are particularly useful in assignments where a lot of the candidates, especially remote candidates, meet the basic requirements on paper and screening down to a few finalists would require a lot of interviews. But remember, as a recruiter you still have to go through all those videos to figure out the right candidate. Besides, a not-so-great internet connection can play havoc with the process. The candidates’ tech-savviness might also influence your impression even though it may not be directly related to the job, thus putting the candidate at a disadvantage. On the flip side, it puts less pressure on the candidates and allows them to communicate in a much more open fashion.

Besides, organizations don’t really save time with video interviews compared to telephone interviews or in-person interviews, except for the transportation time (on the candidate’s side). Another supposed benefit is that video interviews save recruiters the hassle as they help in sorting through the candidates faster. But, recruiters will still have to set apart time to listen and watch the interview videos. While recruiting for the middle or the top level, asking for a video interview can send a wrong signal to the candidates as it might mean that the company does not want to bother meeting people.

Additionally, it is also easy to become distracted whilst on video interviews and give the interviewer the wrong impressions. For example, the temptation to watch the little box at the bottom can give interviewer the impression that you lack confidence and sincerity. Looking into the camera will create the illusion of direct eye-contact, which is always a huge contributing factor in a F2F interview.

Video interviews are dehumanizing the interview process and while it may strike a chord with the millennial generation who have grown up with such applications, many mid and senior-level professionals still prefer the human touch. Cyberspace is a non-committed area of reality where you only have the facts and figures to guide you. People can be any kind of persona there and not show their true, authentic side. It works the other way too. When a candidate comes to your office, they too get an impression of you. How does the place look? Is the environment modern and clean? Does it look like it has a conducive atmosphere for reaching excellence? Bring in the candidates and give them the tour of the office, take them through multiple rounds and maybe a lunch. This would allow for multiple opinions on the candidate formed by various colleagues and provides a more wholesome picture about whether the candidate will be the right fit for the company.

F2F interviews allow for more in-depth data collection and comprehensive understanding and gives the interviewer more room to probe for explanation of responses. It allows the candidate to build a rapport with the interviewer, which will in turn help the latter pick up body language cues and facial expressions. This is more difficult in a video interview. An in-person interview is the best form of screening for the final decision-making round, particularly for the mid- and senior levels because as a recruiter you want the candidate to have the right culture fit. The DeGroote researchers found that candidates who were interviewed via video conferencing were rated lower by interviewers and were less likely to be recommended for hiring. Interestingly, even candidates rated their interviewers as less attractive, personable, trustworthy and competent.

F2F also makes it easier for the candidate to seek more answers to their queries or clarify questions that seemed confusing. Interviewers are able to connect with the candidates and show more empathy. When the candidates feel understood, they let their guard down, open up and share emotions.

One of the oldest forms of market research, F2F still holds good in this age of advanced technologies simply because there are inherent aspects, features and possibilities in a F2F interview that cannot be captured or replicated by any other method. That is why it is vital the talent acquisition function doesn’t lose the human touch. Recruitment, after all, is about finding the right person for the job who will be dependent on human relationships and intuition. At Antal International, we believe that enjoying the best of both worlds is key to successful talent acquisition.

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Read this before you decide to bite into the Forbidden Fruit – Counter Offer

Whatever the reasons were for wanting to change jobs, you would have analyzed them and made finally made the decision to make a move to your next career opportunity. However when you plan to resign from your current job, you must be prepared to resist powerful, persuasive tactics which your employer can use to change your mind.

Your employer might lure you with more money, a promotion, or better benefits, and you might consider saying “Okay!” But is it a good idea???

Here are a few stats from 2 surveys Antal conducted on Counter Offers. In the first survey, Antal consultants spoke to those professionals who, after accepting the offer, went to resign with their current employers, were counter offered they accepted and the consequences they faced.

In the second survey, Antal Consultants spoke to HR Managers who have counter offered their employees to retain them. However, this is done to buy out some time to hire a replacement or very rarely it count be to retain the employee since certain skill sets are hard to find.

Here’s a detailed infographic you must have a look at before you think of biting into the ‘Forbidden Apple’ – Counter Offer

Please Note: Click on the image below for a better view 

Relocating for a Job? Here are a few things you need to consider

There are many factors that one needs to consider before looking for a job change or accepting a new job offer particularly when you have to relocate to a different city or country. Many a times candidates make these decision in haste or simply by being blinded by the five or six-figure salary that is being offered, but those numbers can be deceiving. There are many factors like cost of living, lifestyle, social support, education etc that one needs to consider. In a situation when you’re relocating for a job it’s not just your decision but also a decision that you must make with your spouse, family. Inspite of the salary hikes that come with relocation the reality is a little more complicated.

Here are 8 factors you and your spouse/parents need to consider before you relocate for a new job.

Salary: Negotiate your salary in such a way that you will not only be happy with the raise you get, but also comfortably cover the living expenses in the new city. Find out if any of your moving expenditure is tax deductible.

Spousal Income: Finding employment for the relocating employee’s spouse or partner can be difficult. It will be a while before they can find a job in the new city and you need to ensure that you have enough buffer to tide over financial difficulties until you do so.

Relocation Assistance: Moving homes is often a painful, messy and costly ordeal. Most companies offer relocation assistance to employees. Make sure your new job has this or at least ensure that your new salary will be able to cover for the expenses. If your employer doesn’t offer relocation assistance, ask for it.

Social Support: Moving to a newer city often means the lack of social support initially. For one, it could mean that your parents or spouse will be left back in the old city until you figure out if they should move with you too. Look up old friends and acquaintances through your contacts or Facebook and ask them out for coffee or lunch.

Current Home: If you have been living in a rented place, then give the owner a heads-up of when you are planning to move. If the move is going to be sudden, the owners might ask you to cough up like two month’s rent. If you own the house, paying EMIs for your home and rent in the city can be daunting. Then, do you give it out on rent or get a caretaker to maintain the house until you get back?

New Home: Explore the city and learn about its neighbourhoods. Before you find a place to live in, find out which areas are residential or commercial, are these areas dangerous and do they have the kind of facilities that you are looking for? Does the neighbourhood you are eyeing have a good smattering of grocery shops, schools, clinics, hospitals and malls?

Cost of Living Index Comparison: It is important to know how much you are going to spend in the new city so research housing, transport, healthcare and food prices in order to create a realistic budget. Is there public transport? Can you walk to your workplace or do you need a car? Calculate how much your new salary will affect your daily budget and your ability to save.

Education of children: One of the first things you need to check out before moving to a new city is about what kind of schools are present in the city and their distance from your new home.

 

Age is Just a Number – On and Off the Field

A match-fixing scandal, a 2-year ban and a highly publicized debate and trolling on social media for picking nine players over the age of 30 in this IPL season (who were called ‘Uncles’); Chennai Super Kings silenced all their critics by lifting their third IPL title at the 2018 Indian Premier League and proved that experience was key for them and age is just a number.

Modern day cricket, tournaments like the T2O and IPL has found the perfect spot in the lives of cricket lovers who are starved of time and cannot spend the entire day watching a 50 over match. The thrill, the breathtaking pace and twist & turns of a 20 over match format appeals to the masses. It is assumed that this game is for the young blooded, fast paced dynamic youngsters who go for big hits across the boundaries. If we take a look at all the teams Delhi Dare Devils had young blood on their side Kolkata Knight Riders had a couple of under-19 stars but Chennai Super Kings’ choice of players drew a lot of flak among the masses for bringing on board 11 players who were above the age of 30.

However, the age factor did not bother Coach Stephen Fleming, who went on to say “They’re 35-36, not 55-56. A massive amount has been made of it. I’m not here to develop young players, I’m here to try and win the competition for the franchise. And that’s why we value experience, because we think that gives us the best chance. Yes, it is exciting to see young players come and perform. But over a long season, I look for consistency and professionalism. I’ve found that older players who are still motivated, still fit and still committed, they can provide you consistency that gets you up around mid to top table, which allows you to progress in the competition.” 

As a recruiter, I too echo Coach Stephen Fleming’s thoughts when hiring managers make a massive deal while making hiring decisions. There are times when hiring managers insist on hiring young blood – candidates below the age of 30. There is no thought put into such a choice, it’s a choice made on certain stereotypes. There’s no doubt that it’s exciting to have young blood as part of your team and your organization because they bring in the energy, new ideas and enthusiasm but what about the experience, the business maturity that comes with age and knowledge, the confidence and consistency in performance. Mid aged professionals have years of experience developing relationships and strategies for dealing with higher management and various business situations. Most mid and senior roles are best suited for such tenured professionals who possess a mix of confidence and expertise that comes more easily to those with more years of experience behind them. There’s no doubt that youngsters bring in enthusiasm, energy, new perspectives to a business however these are the qualities that anyone who has passion for what they do; would bring to the table.  Rather than making a hiring decision by focusing on the age of the candidate; the goal of a hiring manager should be to hire the best talent with the right potential, expertise, experience and passion. I wonder how higher age, defies any of the above.

This year’s IPL season has proved that age is ‘just a number’; it’s the experience, confidence and passion that makes the difference and this applies to the workforce as well.

For all those age critics out there, who say athletes achieve their prime from 27 to 30 yrs of age, here are a few facts:

At 31: Suresh Raina has scored 413 runs including four half-centuries, despite it being a sub-par season by his standards.

At 32: An injured, Kedar Jadhav who kept his composure, hit a six and a four in the last over. This victory set the tone for a series of breathtaking last-over wins for the men in yellow.

At 32:  Ambati Rayudu who is enjoying the season of his life amassed 602 runs in the tournament, making the most of opportunities that eluded him throughout his stint with Mumbai Indians, and has also earned a recall to the Indian ODI squad.

At 33: Faf du Plessis showed all his experience in a high-pressure run chase in the first qualifier against Sunrisers Hyderabad, to guide his team home in another tense finish. The move of him being retained at the auction through the RTM card was also questioned, but he justified the trust shown in him by the franchise.

Currently at 34: In the first game of this season for CSK, Dwayne Bravo played the best T20 innings of his life to script a scarcely believable comeback

At 36:  Shane Watson seemingly turned back the clock as he scored his third IPL century to set up a commanding win over Rajasthan Royals. And everyone knows what he scripted in the finals for his team, knowing he could barely run he scored another century in the finals.

At 36: Dhoni has been at his vintage best in IPL 2018 while Roger Federer at 36 is still ruling the tennis court.

At 37 & 38 respectively: Harbhajan Singh and Imran Tahir have also made important contributions by providing control in the middle overs. 

At 38: Sachin Tendulkar became the first player to score 100 international hundreds

Likewise, in the world of work too, I am a strong believer that experience cannot replace youth / vigour / agility. These are traits that are inherent and not defined by a number.

Why AI will never replace Recruiters

No doubt Artificial Intelligence (AI) has had a huge impact on industries around us and is probably the biggest disruptor in recent times. It has had a significant impact on recruiting processes as well, leading some HR professionals to believe that their jobs were in danger of being taken over by machines. As the recruitment industry grows, new-generation tech start-ups are looking to disrupt this people-centric industry. But can robots replace the human touch?

Before we delve into that question, let’s look at how AI is beneficial in the hiring process today. Much of AI technology is used to help recruiters sort through data and automising the hiring process. AI can help create better job postings, target jobseekers in a personalised way, help in screening candidates faster and conduct background & reference checks. AI systems also can sort through every detail of an application and assess every potential candidate in minute ways. But, it can’t completely dominate the recruitment process.

An AI algorithm will run explicitly as it is told. While AI systems will reply on facts, it is also subject to the developer’s influence and hence is not completely free from bias. AI technology adapts to regular patterns and over time it would recognise that a company has been hiring a certain type of candidate and would alter its algorithms to suit that pattern.

One of AI’s fundamental weakness is that it can’t distinguish between right and wrong. This proves to be a red herring when it comes to assessing a candidate’s credentials and attitude. A recruiter’s job is as much as about selling the job to a potential candidate as it is about finding the right person. Only a human can figure out if the candidate is the right fit for the job and find out if the candidate’s personality is in line with company culture.

A great recruiter looks beyond a candidate’s qualification. They have the ability to think creatively, make split decisions if necessary and learn from their hiring mistakes. An AI bot, on the other hand, will need to analyse millions of decisions before performing a single task. A job interview is also about career progression and recruiters can help the candidate see how their ambitions can be realized.

As long as humans are being employed, AI will never replace recruiters.

Here’s how Your Hiring Process is Driving Away Top Talent

Are your candidates accepting other job offers while you’re still in the process of interviewing them? Maybe you should review your hiring methods and understand if the lengthy, tedious process is the reason you’re your top notch candidates are slipping away.

Slow hiring processes and delay in making a hiring decision have a huge adverse impact to businesses. Our Managing Partners list down the negative impacts on your business due to your company’s  slow hiring. 

Low quality of Hire:  One of the major consequences of slow hiring processes or delay in making hiring decisions is ‘Bad Hires’. Good talent is always in high demand especially in areas of niche skill sets, companies are always on the lookout to hire such scarce talent and they are always being approached for roles. While you are making or delaying hiring decisions, your top candidates will surely receive alternate job offers and will be forced to take up other job opportunities that come their way and you will be left with a few mediocre left overs. Such ‘desperate or last minute hires’ don’t just cause monetary damage, bad hires also can hinder productivity, deteriorate employee morale and adversely affect customer relations – Naresh Sharma, Managing Partner Antal Jaipur

Shows poor work ethics or lack of professionalism: Planning and coordination are important for smooth functioning of any process. Hiring a new employee or an exit of an employee; each every process within an organization needs to be systematically thought through and planned for the smooth functioning of a business. During the planning of a hiring process, one must keep in mind that Line Managers are often busy in their daily activities, they have a team to manage, projects to supervise, various appointment to attend to. Many a times; Line Managers are informed about an interview a day prior or few hours before the interview, which may be difficult for the hiring manager to adjust within his busy schedule. This may lead to an interview being delayed, rescheduled or even being cancelled last minute, which is quiet embarrassing as it shows lack of professionalism or organizing skills and could be a turn off for the candidate as well.

Interview processes in an organization should be well planned in advance. HR manager should check with Line Managers on their availability well in advance and ensure the interviews are scheduled keeping the Line Managers schedule in mind to avoid any kind of embarrassment. – Sunil Kapoor, Managing Partner Antal Gurgaon

Lack of respect for Candidate and no value for his/her time: When companies delay, postpone, cancel or interviews or take lifetimes to make a hiring decision, it shows that the company lacks perspective. It also shows that the company does not respect or value the time and effort put in by the candidate. Slow hiring process and slow decision making can test their patience of the candidate and within a spur of a moment, they are with your competitor, who respected and matched their speed. – Vishal Madan Managing Partner Antal Pune

Loss out on top talent in the future: Apart from candidates not willing to join your organization they also influence others like themselves not joining the company either. This will reduce the number and quality of the applications that you receive. Professional networking sites like LinkedIN, Glassdoor or even platforms like Twitter have made it easier for candidates to express their grievances to a wider audience. Such kind of brand bashing on public domain is sure to damage your Employer Brand. In a digital world where views, experiences, opinions are available at the click of a button on laptop or phone, it’s a disaster to have a slow hiring process.  – Nagesh Joshi Managing Partner Antal Pune

Conclusion: The hiring process and the interview interaction is the first impression of a company work process and work culture.  A candidate makes a decision to join your organization based on the experience he or she had during this process.

You have to put in enough thought while making a hiring decision and evaluate the candidates well. However, you can’t impress top passive talent with a slow cumbersome hiring process nor can you be on top of the talent war with such a tedious processes. Steady hiring processes give your firm a competitive edge in competitive talent driven job market. And by making quick hiring decisions not only will you capture a higher percentage of top performers, but you will simultaneously keep that top talent away from your competitors.

 

 

Why I Like Working with High Performers

Great businesses are made up of great people and by great people I mean ‘high achievers’, the crème de la crème of an organization. You can’t hire mediocre talent and expect them to meet the expectations of high performers. Achieving greatness and making it to the top requires hard work, passion, persistence, determination and discipline; not all possess these qualities. The ICSE results this week, clearly exhibit why some of them are cut-out to be high performers – there are kids who lost homes, lost their mom, no vision in one eye – and yet, they score above 90% marks in their board exams.

All of these athletes are at the top of their sports simply because they possess a few core characteristics which set them apart from the rest. I believe that certain behavioral traits set high achievers apart from the rest of the mediocre talent; even in a business scenario. These traits are the very reason why I like working with high performers

  •  They are focused and have an urge to win/succeed: The success story of any successful business owner starts with a desire to succeed. The enthusiasm to perform at a high-level comes from a desire to advance their career trajectory as well as the company’s trajectory. This desire teaches high achievers to align their mind and body towards their goals. It enpowers high achievers to stay focused as well as face challenges.
  • They are self-disciplined: High achievers know their priorities; they understand the importance of self-discipline and don’t look at it as an inconvenient burden that has to be endured. They realize and understand their obligation towards the business and therefore they are disciplined in their pursuit of their goals as well as the goals of the business.
  • They are willing to put the extra effort – go the extra mile: High performers don’t restrict themselves or their work to their job profiles; they are always willing to put in the extra effort. It doesn’t matter if the job is related to their desk, if it benefits the business – whatever they’re tasked with, high performers make sure they deliver. They are aware of the fact that success never comes like a flash of luck, it comes after countless hours of hardwork.
  • Adversity / setbacks do not faze them: Irrespective of what transpires in their personal lives – be it major adversity, personal setbacks, high performers have the drive to carry on with a dogged determination to cross the finishing line.
  • They are always willing to learn & always look forward to feedback and then work on improving their skills: High performance isn’t an end state, but a lifelong pursuit. High performers are looking to work on and improve their skills every day. They are willing to take feedback. They accept their failures and shortcoming and are willing to work on them.
  • They are always on the lookout for challenges and create opportunities: High performers are born doers, and problem-solvers. If something important needs to be done, they’ll figure out how to do it, no questions asked. While most will be researching, planning and finding out the right opportunities to work on, high achievers will go all out and create opportunities. They believe that to achieve success you can’t wait to bump into the right opportunity at the right time and place, you just have to create it for yourself.
  • Maintain a work life balance: High performers know that they have to maintain a balance between their worklife and personal life. As much as we’d like to believe that our capacity to squeeze everything we want out of work and life is limitless, high achievers are aware that this is not the case. They plan themselves well and know how to plan their priorities. They draw a fine line between work life and their personal life and would never let one affect the other. Their far sightedness helps them plan better and this helps them keep distractions away and work with more focus and dedication.

As American author and lecturer of company sustainability and growth; Jim Collins says; “Great vision without great people is irrelevant”; as a business owner I too have a vision and a goal for my business and it’s obvious that apart from me it’s also my colleagues who help me achieve this goal. I invest in top talent – high performing employees because I believe that the success of my organization depends on how well my team performs.

 

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