How to Ace an Exit Interview
Do you think exit interviews don’t matter? Think again
Yes, exit interviews are voluntary, but, rushing through an exit interview with thoughtless responses or treating it as just a formality is the worst mistake one can make. You don’t want to burn bridges and ruin your relations with your ex employer, do you? You never know when you may need to go back to your ex employer for reference check or experience letter or even worse, you may want to go back to your old organisation. An exit interview is the perfect time to keep opportunities open for the future. Handle it well and sail smoothly to your next career destinations.
Here are a few tips:
While contemplating your resignation, you must always pen down the reasons to quit the organisation which you have been associated with for so long. These specifics that you jotted down will not only help you in your decision making, but also during your exit interview. The HR wants to know why you are leaving the organisation, how satisfied were you as an employee, what influenced you to think of a job change. Your responses to these questions will help the HR examine the organisation in terms of work environment and procedures or any other particular angle that forced you to look for a change. This will also help the HR to work on curbing attrition and retaining employees in the future.
Let your responses be brief, honest, clear, creative and informative, which will help the HR. Remember to be a constructive critic. You should also not forget to highlight the positives about the organisations; the things that you enjoyed about the company, people who helped you and mentored you, a special mention of such people will always help. Also highlight how the role can be improved going forward, based on your experience. Such actions show that you have thoughtfully contemplated your experience with the organisation, and the feedback is valuable to the company to introspect themselves.
3. Stay positive and don’t get personal
The reason you are leaving is because you were unhappy or unsatisfied. Exit interviews are the best way to offer constructive criticism on the issues that forced you to take the decision to quit an organisation. However, you must understand that constructive criticism doesn’t mean venting out your anger and frustration against the management, boss or even your co-workers. Hence, it’s wise to not talk negatively or accuse any of your colleagues.
4. Refrain from burning bridges
None of us know what the future holds for each one of us. You may feel that once you have resigned, you are done with the organisation and its people. But, that is not the fact; you might want to work for this company again at a later time. Likewise, you may also encounter ex-colleagues at a future workplace or at professional events; so leaving on good terms is beneficial.
Follow these suggestions and you will surely ace the exit interview.
This article was authored by Mr. Joseph Devasia, Managing Director Antal India. This article appeared in Times Ascent on September 16, 2015.